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Issues logging in
Having trouble logging in to access your course?
Issue 1: My login isn’t working/I can’t remember my password
Start by trying to reset your password. If the password reset hasn’t worked, please enter the email address you enrolled with below and we will be in touch shortly to assist
Issue 2: I registered with an incorrect email address
If you make a mistake or type the wrong email address when you register, you will need to contact us via the form below and we will update your details within the system. This usually takes up to 48 hours to process.
You’ll then receive an email with your new login details.
Issue 3: I can’t remember the email address I registered with
Please contact us using the form below if you can’t remember the email address you registered with.
Issue 4: I can’t find my login details
To find your login details please go to the email account that you registered with and search for one of the below:
- Congratulations on your enrolment; OR
- Learning Online | Here are your login details; OR
- Order confirmation of login details; OR
- LearnUpon: OR
If you still can’t find your enrolment email with your login credentials please contact us via the form below and we will send you an email with your login credentials within 48 hours.