When will I receive my certificate?

Where’s my certificate?

Our standard turnaround time upon course completion is 5 business days. If you’re still within this timeframe your certificate will be with you shortly.

It’s been longer than 5 days

If you’ve been waiting longer than 5 days please contact us via the form below and we will ensure you receive your certificate within 48 hours.

Service request

Haven’t found the answers you’re looking for? Tell us more about your question and one of our staff will get in touch. Please keep an eye on your email, including your spam/junk folders.

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Are you a Learning Online student?*

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Topics*

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Verify postal address*

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Please select reason for cancellation*

Assignment number*

Please enter the number of the assignment, you would like assistance with

Please include a photo of all the items you received in the kit, with all products unpacked and the labels facing up.

Please include an image of the broken item(s).

Please include an image of the kit and items*

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What course do you want to change from?*

What course do you want to change to?*

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